You can ask your supervisors to help and they act like they care but they never take any real action to help you. Give you completely unmanageable caseloads and write you up for not getting all of your work done, which is impossible to get done. The clients are so amazing and light up your day everytime you see them. And a lit of the people who work at serenity are very friendly and caring. If you're working in the office you can flex your hours, which is nice. I'll start with the positives: if you work as direct care you can get basically unlimited overtime as long as you're willing to work. Being able to always happy and having the ability to interacted with my individuals, and making sure their needs are being met. The most enjoyable part of the job is being able to be a people person. The hardest part of the job is not knowing the importance of acceptance others differences. And, most importantly, a positive workplace environment reduces stress in employees. Job satisfaction, collaboration, and work performance are all enhanced. A positive workplace culture improves teamwork, raises the morale, increases productivity and efficiency, and enhances retention of the workforce. What I have learned thus far since embarking in the working industry is Self-Reliance, interpersonal skills, problem-solving skills, commercial Awareness, maturity, teamwork, practical Skills, and self-confidence believing I can achieve anything. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, I also provided strong customer service and resolved different issues such as CIR's. Lastly if you attend college, you don’t have many options for a work schedule as the company DOES NOT care or work around your school schedule.Ī typical day in my position I fulfilled several different tasks of assisting individuals in the Host Home Department. It’s an ok place to work however do not expect to always leave at the end of your shift and sometimes you will work 9-12days straight without a day off. Staff isn’t always friendly at all, you do have to watch out for coworkers mistakes (which can be blamed on you if you don’t catch the error fast enough). Also you will assist residents with personal hygiene and dressing if they’re incapable of doing those things for themselves. You will be cooking, cleaning, shopping, running errands for the house. You have to pass out medication which is very easy and common sense based. You’ll have to stay over and/or work doubles (16hrs) because staff always calls in and that leaves the person who should be getting off, to stay until someone can come to the home. Some house managers are ok but there are some that’s not friendly or professional. The residents in the group homes are lovely to work with if you like to help and care for people who may be physically or devevolpmentally disabled.
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